Software
Highlights
Scheduling App
- Online Real Time Booking – set custom limits such as only one large breed per groomer per day or which groomers can be booked cats or hand stripping and so much more
- Customers select groomers profiles based upon their specialties and ratings
- Customers can book in multiple locations with all important information synced
- Instantly view available time slots eliminating the need to search through schedules
Groomer App
- Groomers can open their schedule from smart phone or tablet
- Check in and check out customers
- Perform wellness checks
- Enter groom notes using a Groom Note Template via hands free voice dictation, or type on keyboard
- Take before and after pictures which may be used on businesses social media
- Charge customers for services right from their phone or tablet
- Message customers with pick up time
Customer App
- Customer creates a customer and pet(s) profile
- Access to all past invoices, groom notes, wellness checks, notifications, sales promotions and vaccination records
- Book online in real time your favorite groomer or try a new groomer based on reviews and skill specialty
- Access to multiple locations availability with map distance and directions
- Order products and services online, and see history of previous orders
- Get real time appointment status updates as your pet is being groomed
Reporting
- Groomer commission reporting from single and multiple locations
- Performance – Track groomer and bather stats of time needed to groom and bath to make future scheduling more accurate
- Financial reports – Sales, expenses, employee income, seasonal cycles, groom stats and much more
Support and Services
- Customer Help Button on Customer App
- Employee Help Button on Employee App
- 24 hr Software support for Emergency Assistance
- Guided How To Videos to operate software features
- Data Transfer from current software
- Staff Training
- Customize Software
Retail - POS
- Sell retail merchandise in store and on the customer app
- Retail and service recommendations made to staff and customer during required wellness checks
- Place product orders automatically once a vendors minimum order requirement has been reached
Integrations
- Credit Card Processing integrated with EsyPet
- SMS Texting – Two way messaging to customers, appointment status updates, payment links, promotions and more
- Online Booking in real time